Design Thinking: Creating Better Customer Experiences

Learn how the principles of design thinking can help fuel the success of your organization.

November 12 - November 14, 2024

$4,100

In-Person

design workshop

Pace

Instructor-led

Subject

Course Language

English

Difficulty

Intermediate

Platform

Professional & Executive Development, Harvard Division of Continuing Education

Topics

Design Thinking

Strategic Management

Career Development

Professional Development

Associated Schools

Harvard Division of Continuing Education

Professional & Executive Development

Course description

Learn how to apply design thinking principles in your organization. Develop the skills to uncover customer needs through research, journey mapping, and rapid prototyping.

Instructors

Jon Campbell

Jon Campbell

Faculty, Professional & Executive Development

Sarah Callaway

Sarah Callaway

Faculty, Professional & Executive Development

Enroll now. Learn More

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