Service and support from the people who know your Mac best.
Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Enjoy peace of mind when you buy AppleCare+ for Mac.
AppleCare+ for Mac provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee of NZ$169 for screen damage or external enclosure damage, or NZ$499 for other accidental damage.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.2 Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law. For details, click here.
Get local Apple hardware service around the world3
Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
Get unlimited incidents of accidental damage protection1
Get battery service if your battery retains less than 80% of its original capacity1
AppleCare+ provides additional hardware service options, including parts and labour, from Apple-authorised technicians around the world. Service coverage includes:
Unlimited incidents of accidental damage protection, each subject to a service fee of NZ$169 for screen damage or external enclosure damage, or NZ$499 for other accidental damage1
Software support
Get direct access to Apple experts, for support using macOS and more
Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics, including:
Using macOS and iCloud
Quick how-to questions about Apple-branded apps, including Photos, iMovie, GarageBand, Pages, Numbers, Keynote and pro apps such as Final Cut Pro, Logic Pro and more
Connecting to printers and wireless networks
Protect your Mac
AppleCare+
You can buy coverage on a fixed-term plan or on an annual plan that will automatically renew until cancelled. The pricing below is for the latest Mac systems. For more details on the latest Mac systems, see Mac - Apple.
Annually
3 yrs
MacBook Air 13‑inch
NZ$139.99
NZ$379
MacBook Air 15‑inch
NZ$159.99
NZ$429
MacBook Pro 14‑inch
NZ$189.99
NZ$529
MacBook Pro 16‑inch
NZ$269.99
NZ$749
iMac
NZ$109.99
NZ$299
Mac mini
NZ$65.99
NZ$179
Mac Studio
NZ$109.99
NZ$299
Mac Pro
NZ$349.99
NZ$949
How to buy
Purchase AppleCare+ with your new Mac.
Or buy it within 60 days of your Mac purchase:
On your MacOn your Mac (go to > About This Mac > Support)
Online (requires you to verify your serial number)
